Upcoming Training

The following is a list of August training events offered at the Utah State Archives located downtown Salt Lake City. All employees of a governmental entity are invited to participate, especially records officers, chief administrative officers, information technology specialists, and legal advisors.

Instructions on how to register for Archives’ events can be found hereUtah State Archives’ training events are free of charge. Questions regarding training events may be directed to recordstraining@utah.gov or 801-531-3863.

Next week, August 3rd from 9:00 a.m. to noon:

Records Management 2: General Retention Schedules

This class explains what the general retention schedules are and provides practice in using them. Participants will learn about their roles in creating and updating the general schedules, and will hear about future plans for updates.

Two weeks later on August 15th from 9:00 a.m. to noon:

Records Management 1: Records Management Essentials 

This class covers best practices and legal responsibilities of government agencies in managing records, as well as practical steps for implementing a records management program and resources that are available through the State Archives. The online course can be accessed here.

New General Retention Schedule Approved

The State Records Committee approved a new general retention schedule this month:

Substance Use Disorder Records
These records document the planning and treatment of substance use disorder clients. Information includes assessments, evaluations, clinical and physician notes, employment records, visiting arrangements, and related records.

Retention & Disposition is 10 years after case is closed and then destroy.

To hear the discussion regarding these schedules, please go to the State Records Committee’s page on the Public Notice Website. All are welcome to attend the State Records Committee and provide input on retention schedules being discussed. Meetings are held on the second Thursday of each month at the Utah State Archives.

Spotlight On: Alison Merchant

July 6, 2017 Comments off


This month we are spotlighting Alison Merchant, a receptionist and records officer at Sevier School District.

Alison has been a record officer for three years, in addition to her full-time job. She works on records management whenever she can. The most challenging part of her job is finding records for Downwinder claims. If an individual graduated from high school, there will be transcripts, but if they were younger or never graduated in Utah, then they rely on roll books to prove student enrollment. She helps them scroll through page by page, think of any nicknames/middle names they would have gone by (to match to given names), look at the birth date and parent names (if they’re included in the books), to try to find a match.

Alison is working to organize and preserve their records so the next Records Officer can start with a clean slate. She is working with the school district to digitize the roll books. Alison said it feels great to be able to help people find themselves or a parent or older sibling in the records.

We asked Alison what advice she’d give to other record officers. She said:

“Organization is probably the most helpful part of my job. Without organization it would take me a lot longer to locate the records being requested. In some cases it may be impossible to find them without organization.”

Thanks for all of your hard work, Alison! We are glad to have you as one of our GREAT records officers!

Today’s Online Training: Records Management Essentials and Public Records Requests

June 23, 2017 4 comments

9 AM-12 PM: Records Management Essentialshttp://bit.ly/2sByEUI
This class covers best practices and legal responsibilities of government agencies in managing records, as well as practical steps for implementing a records management program and resources that are available through the State Archives.

1 PM-4 PM: Records Access: Public Records Requestshttp://bit.ly/2tOsvEe
This class focuses on the basics of GRAMA, including records classification, records sharing, handling GRAMA requests, and the appeals process.

To ask a question during the webinar, email your question to recordstraining@utah.gov .

The recording for today’s training will be on our website within a week.

How to retrieve records from the State Records Center

June 19, 2017 Comments off

Although government records stored at the State Records Center in Clearfield are no longer actively referenced within your office (meaning they are used less than once a month), you may recall them whenever needed. This happens for a variety of reasons: There may be a GRAMA request for records that are housed in the State Records Center, a student may be requesting a transcript years after they’ve graduated, there may be a case file needing some additions. These requests may be for a single file or multiple files; a whole box or multiple boxes.

If you are recalling files, not boxes, separate retrieval forms need to be submitted for each file, even if they are in the same box. Once the request has been received by the Record Center staff, the records will be sent to the requester within two business days. If the files requested are so large in volume that they fill more than half the box they are stored in, the Record Center staff will send the entire box to maintain record order. If the file cannot be located, the Record Center staff will contact your office.

To locate individual files in a box, it is important that the agency provide Record Center staff with the exact file name as it was filed. As discussed in the last blog post titled “How to send records to the State Records Center”, these records are in the agency’s custody, therefore the files must be organized by the agency before transfer. Keeping an inventory of each box’s contents in the office and in the box will make it easier to retrieve files. You can organize the files by case number, by category or subject, alphabetical by last name, chronological order, or geographical order.


When you receive the file, there will be a file request form on the front. Do not remove it. Return it with the file so the Record Center staff can refile it correctly. If the file request form is not returned with the records, then the Record Center staff will not have the necessary information to re-file the records. The records will be returned to the agency until the proper organizational information and box details can be determined.

Are there any questions you have about using the Record Center? Let us know!

Spotlight On: Rosanne Ricks, Human Resource Director

May 30, 2017 Comments off


This month we are spotlighting Rosanne Ricks, a Human Resource Director with Utah’s Department of Human Resource Management (DHRM).

Rosanne has been a records officer for many years, though her “main” job is as an internal auditor. She is working on two major records projects at the moment: updating all of DHRM’s series-specific retention schedules, and creating a records management guide for DHRM employees. The ultimate goal for these projects is to see less confusion and more consistency across the department in the handling of state records.

Rosanne’s work on these projects requires a massive effort. She currently spends about one-third of her work time updating DHRM’s series, and she collaborates regularly with DHRM management, agency liability attorneys, and State Archives employees. When asked what she wishes she’d known when she started, she replied “a greater awareness of the types of records my own agency generates and maintains.”

We asked Rosanne what she’s learned throughout these projects, and what advice she’d give to other records officers. Here are her replies:

“Take advantage of all the great information and materials posted on the [State Archives] website for records management. They are easy to understand and provide a wealth of information.

Collaboration is the only way to accomplish a project like this. Get everyone’s eyes to look at the project, as employees often have duties related to a task that others are not aware of.”

That’s good advice for everyone!

Thanks for all the hard work you do, Rosanne; we salute you!

Public Service Recognition Week: Meet the Archives Management Team

May 12, 2017 Comments off

Meet the Archives Management Team

By Ken Williams

As part of Utah’s Public Service Recognition Week, we want to honor the men and women of the Utah State Archives and Records Service who work to ensure the management, preservation, and access to governmental records.

The State Archives management team provides leadership to the various sections and programs within the Archives. The sections and programs work together to assist governmental entities to manage their records efficiently, to preserve records of enduring value, and to provide quality access to public information.


Rosemary Cundiff began her state service in 2000 when she joined the records processing section. She currently works as the Government Records Ombudsman and Records Services Coordinator. In the ombudsman role she serves as a resource for people making government records requests or appealing denials of requests. She also mediates disputes between requesters and responders and works to facilitate a positive outcome. Rosemary’s knowledge and expertise with the Government Records Access and Management Act (GRAMA) often finds her conducting training on records issues, interacting with agency records officers, and overseeing all aspects of records services.


Jim Kichas started his state service in 2002 as a member of the Archives’ records processing team. Currently, as Patron Services Coordinator, he oversees all aspects of patron services including records processing and reformatting, reference services, management of the Archives Repository (which is powered by an automated storage and retrieval system), the digital archives and electronic records program, and the volunteer/intern program which supports archives activities and projects. Jim has also been active for several years in Archives Month and is president-elect for the Conference of Inter-Mountain Archivists.


Alan Barnett has been with the State Archives since 2003. He is the manager of the Research Center and also a records processing archivist. Alan’s expertise in records acquisition, records processing, and preservation often finds him advising state agencies engaged in preserving and making available the State’s historical records. He works closely with the Archives’ local government and regional repository programs to assist archivists in the preservation and care of their records.



Kendra Yates has been with the State Archives since 2014. She first came to the Archives as a records analyst and now serves as the Records Management section manager. Kendra recently completed her Certified Public Manager training and a year-long project creating the training “Records Management Essentials.” In addition to her management duties, Kendra serves as the records analyst for elected offices, legislative offices, and Utah’s district courts.



Lisa Catano came to the State Archives in 2016. She manages the State Records Center located at the Clearfield Freeport Center. The Records Center houses over 135,000 cubic feet of records and the permanent microfilm vault. As manager, Lisa oversees the transfer and storage of records to the center and the final disposition of records (either destroyed according to established retention schedules or transferred to the State Archives for permanent preservation). Recently, Lisa and her colleagues completed certification as forklift and equipment operators.



Brian Carpenter has been with the State Archives since 2001. Brian came to the Archives from Ithaca, New York, where he worked for Cornell University’s micrographics department. Prior to Cornell, Brian also served in the U. S. Air Force where he processed top-secret aerial photographs. Brian’s extensive background in microphotography serves him well as the manager of the Archives’ reformatting section where various types of reformatting can be provided to state agencies, local governmental entities, and the Archives itself.


You can meet more of our staff through out our blog posts, both here and on our Researching the Utah State Archives blog.

Thank you for joining us this week to recognize the hard work of our wonderful employees here at Utah’s Division of State Archives and Records Service. We are proud of all they do to ensure that Utah’s future generations will have access to the stories of yesterday, today, and tomorrow.